Product Management, Director - San Antonio, Texas

Location: San Antonio, TX

Department: Product Management

Type: Full Time

Min. Experience: Manager/Supervisor

Title/position:  Product Management, Director  

Location: San Antonio, TX, USA

Employment type: Full Time

Min. Experience: College Graduate

We are seeking an individual that is hungry, intensely curious, and smart to lead product management at Chargify.  The ideal candidate has strong overall business acumen, but gravitates to product and customer topics.  We value aggressive learners and adaptability over experience.  This role will report to the CEO and is in San Antonio, Texas.

Who Are We?

Chargify manages all parts of the revenue lifecycle for subscription and recurring revenue businesses.  The revenue lifecycle includes things like complex recurring billing, retention around failed/delinquent credit card payments, business analytics, and customer service tools for revenue operations.  Think of Chargify as the operating system for subscription/recurring revenue businesses.  However, it’s not just about the technology…a core part of our offering is the expertise we can deliver customers with our outstanding customer support.

Chargify’s culture is one of our secret weapons; check out our core values.  Our team is engaged, curious, funny, inclusive, thoughtful, smart, and reliable.

About the position

The Product Manager leads the process of identifying, creating, and delivering products for our customers.  Product development at Chargify requires extensive collaboration between the sales, marketing, engineering, design, and customer support teams.  You may be the right fit if:

  • Your curiosity drives you to understand the root cause behind needs, problems, and opportunities
  • You have been described, by others, as someone that can shift between big picture thinking and detailed execution
  • You do whatever it takes to make your mission, product, and/or team successful
  • You operate comfortably in ambiguous and fluid environments; you are able to build a path forward through the mess
  • You communicate with empathy and simplify complex topics
  • You are highly motivated and immerse yourself in your work  

Required skills and experience:

If experience is from the tech industry:

  • You have directly (or as part of a core team) launched/relaunched a product that has gone through significant market adoption or transformation – or –
  • You have ~4 years in product development with ~2 years of experience in product management as a junior product manager at a blue-chip tech company – or –
  • You have been directly responsible for the business results of a product that you owned     

If experience is from management consulting (McKinsey/Bain/Boston Consulting):

  • You have ~2 years of analytical and strategic client engagement experience
  • You have outstanding performance reviews
  • You have a long-term ambitions to run a product-oriented business

Benefits

US citizens will be eligible for our benefits package, which includes:

  • Medical, dental, and vision insurance plans
  • 4 weeks paid time off annually
  • 9 paid holidays each year
  • Company-paid Life and AD&D coverage with the option to purchase additional coverage
  • Company paid Short Term Disability coverage
  • 401(k) plan
  • Medical and dependent care flexible spending accounts

About us

Chargify is a globally-recognized leader in the Recurring Billing and Subscription Management space.  Since 2009, we have delighted thousands of merchants with our ease of use, customer service, and reliability.
 

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